Visiting Angels

Casey Fretty, Franchise Owner

Casey Fretty currently serves as Owner/Director of Visiting Angels. Casey graduated from Baylor University in 2005 with his BBA and worked in new home and commercial construction before becoming owner of Visiting Angels in Tyler/Longview. He and his wife Kim, an East Texas native, both have had family members use Visiting Angels and they work to ensure that all Visiting Angels patients receive the same quality of care as their own family members.

Heather Brown, Administrator

Heather Brown currently serves as the Administrator of Visiting Angels; since her start with the company in 2012, Heather has completed over 100 hours of Dementia specific continuing education and has also become Home Care Certified with a Specialization in Memory Care to better assist patients with Dementia, and their families. Seeing how beneficial Visiting Angels was for her own Great Grandmother and her husband's family, Heather looks forward to providing excellent care to East Texas seniors, the way the Angels helped her family in their time of need.



Listen & Learn from Owner, Casey Fretty, and Administrator, Heather Brown


Why Casey Fretty owns Visiting Angels franchise  (5:47)

Learn why owner Casey Fretty chose to own Visiting Angels of East Texas.


Visiting Angels’ Services (3:27)

What kinds of services can Visiting Angels provide? Casey Fretty explains the various ways Visiting Angels can help seniors remain independent in their home.


Red Flags/Signs showing help in the home is needed (4:26)

When is it time to discuss homecare options with a loved one? Owner Casey Fretty explains some of the "red flags" that may be a warning that help is needed.


How Visiting Angels helps family members with Alzheimer’s/Dementia (3:46)

Visiting Angels Administrator Heather Brown breaks down some basics of this terrible disease and explains how Visiting Angels can help loved ones cope with Alzheimer's and Dementia.


Helping Military Veterans (3:41)

Owner Casey Fretty explains the importance of helping senior veterans and discusses a program that helps offset the cost of care.


How to pay for the services of Visiting Angels (2:22)

Administrator Heather Brown discusses the various ways to pay for Visiting Angels services.


Recruiting caregivers for Visiting Angels  (6:13)

Are you interested in the hiring process for Visiting Angels? Owner Casey Fretty breaks down the criteria and what Visiting Angels looks for in hiring caregivers.


Training caregivers for Visiting Angels  (3:30)

What happens after we hire caregivers? Owner Casey Fretty discusses the various training programs available to caregivers.