How to Find Joy in Serving Difficult Customers with Marilyn Suttle 02-18-2013

Marilyn SuttleHave you ever had a customer who made you want to pull your hair out? Whether you’re a solopreneur or lead a global business you most likely have. And sometimes dealing with them feels all but impossible.

Today’s guest, Success coach, author, and international speaker Marilyn Suttle, says that it’s the small, subtle shifts in customer care and leadership that transform a good business into a highly successful, thriving enterprise that is able to weather any economy. It’s often the small things that spread viral good news about you and your business into the world.

Marilyn has a proven track record for helping professionals succeed by fueling passion, purpose, and unbreakable bonds with customers. She specializes in creating “Suttle Shifts” in people’s beliefs and behaviors to produce breakthrough results.

Tune in as your host, business coach Marla Tabaka, speaks with Marilyn about her proven methods to take difficult customers and situations and turn them into happy, healthy, and prosperous outcomes.Who's Your Gladys

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