Competent Communication and Dealing with Difficult People with Jonathan Robinson & Sam Elliston

Jonathan Robinson & Sam Elliston


There are times in all of our lives when we wish we would have said something differently or changed the way we reacted to something or someone. But, truth be told, very few of us have acquired the communication skills to express ourselves fully to the people we come into contact with, especially when it comes to a loved one. To shine a light on how to hone our communication skills and truly empathize with those around us, Positive Psychology Podcast Host Lisa Cypers Kamen speaks with two authors about strategies for competent communication skills and how to deal with difficult people. Jonathan Robinson describes the key tenets from his book, More Love, Less Conflict: A Communication Playbook for Couples and strategies for couples looking for more intimacy and love. Sarah (Sam) Elliston shares the story of her realization that she was a difficult person and her tips for dealing with difficult people.

About Lisa’s guests:

Jonathan Robinson is a psychotherapist, best-selling author of ten books, and a professional speaker from Northern California. He has reached over 250 million people around the world with his practical methods, and his work has been translated into 47 languages. In addition, Mr. Robinson has made numerous appearances on the Oprah show and CNN, as well as other national TV talk shows. He has spent over 35 years studying the most practical and powerful methods for personal and professional development.

Sarah (Sam) Elliston is an expert in the art of Dealing with Difficult People. She is a top workshop leader and a member of the faculty of the William Glasser Institute, which espouses “Reality Therapy” to foster behavioral change. Her instructional career began long before she even became aware that she was herself a “difficult person,” traits that began in Lincoln MA, where she grew up. For more than 30 years, she has been teaching and training, first as a high school teacher in Ohio and Cincinnati—and then as an administrator in the not-for-profit sector. She holds a BA in International Relations from the University of Maine and a Master of Arts in Teaching from Brown University, spent 23 years with United Way’s Volunteer Center, coordinating volunteers for city government, training local volunteer coordinators and board volunteers, and managing the volunteer program for United Way. 

This episode of Harvesting Happiness Talk Radio is sponsored by:

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