Alan Dickie was this week's guest on Success Profiles Radio. He is a master sales trainer in the auto industry having worked his way through many roles before creating several training programs. He now consults with auto dealerships throughout North America to improve their sales processes.

We discussed Alan's innovative A.C.E. selling system which focuses on attitude, conviction, and energy. Also, we talked about creating an experience for your customers so they won't forget you after the sale is done.

In addition, we talked extensively about lead generation and several creative ways Alan does this with his sales team. We also talked about how to create a customer list when you don't have one, and how to more effectively negotiate for what we want.

Finally, we talked about operating in integrity throughout the sales process, and how to guarantee our success in three steps. You can download and subscribe to Success Profiles Radio on iTunes for free. You can also listen at www.successprofilesradio.com