Alec Stern was this week's guest on Success Profiles Radio. He is one of the co-founders of Constant Contact. We discussed how the company started and some of the challenges that went into creating and building that company. They went from startup to IPO to a $1.1 billion acquisition.

We discussed how you create world-class customer service, identifying your guardrail in business, how to know which metrics are most important to measure, and reasons why most businesses fail.

We also talked about venture capital and what needs to be in place before you ask anyone for money for your business. We also discussed networking and what types of people Alec enjoys meeting the most at events.

Finally, we discussed the best ways to attract clients and the value of attending live events. We talked about so much more on the show. You can subscribe to the show on iTunes, and you can listen to any previous episode at www.successprofilesradio.com